Send Email
Compose Enterprise is going through a design update. The illustrations on this page might be of the old design, but the information is up to date. Thank you for your patience during this update!
The Send Email activity is located under Data Delivery in the Activities panel in the Workflow Builder. Drag and drop the activity to the canvas and select it to reveal the Properties panel on the right. The Send Email activity enables you to send out emails as a part of the workflow. The email can contain content generated in the workflow and may be sent to an email address entered in a form question, a static email address, or a global email address from the Partner Information in the start point.
Send Email Property tabs
Properties - General tab | |
---|---|
Name | Convenient name for the workflow designer. The name is only used while building the workflow, and is not shown in respondent view. If you give all the workflow activities easily identifiable names it will be easier to find the correct activity when different activities are connected across the workflow. |
Subject | The selected text will be the subject of the email. It can be set as a static text or selected from a form response activity question (depending on what the end-user fills in). |
From Email | The selected email address will be set as the sender. It can either be a static text, retrieved from a form response activity question (depending on what the respondent user fills in), or retrieved from a workflow variable, traditionally either the Primary-, Secondary-, or Tertiary Recipient set in a start point. Note - The domain of the sender email address must either be the usecompose domain, or a domain permitted by Compose to distribute emails on behalf of, usually domains of customers renting Compose. noreply@usecompose.com is a good back-up sender address. |
To Email | The selected email address will be set as the receiver of the email. The radio button options follow the same logic as for the From Email (see above). |
Properties - Content tab | |
---|---|
Multipart | Check to have an email structure containing multiple parts. By default a text/plain field is included, but you by pressing Create you can chose to add additional parts (your choices are Text, Html and Other). To edit the content for each part, select the part in the list and the corresponding content drafts will be shown. |
Generator | Compose supports message bodies to be generated by a text generator. Browse to select the preferred text generator. For more information about text generators, take a look at the user guide Text generators – XML/JSON output. |
Text | The email content can be a static text entered under content. Fill in a fixed text you wish to have as the email body; enter it in the static text area. |
Properties - Attachments tab | |
---|---|
Avoid duplicate file names | If two or more of the attachments in the email have the same name, the Avoid duplicate … will add a number to avoid duplicate file names. You can choose to Add number before extension or Add number before name. |
Add attachment | In this section you add file generating activities or files from a File Upload element in a form activity. PDF activity is an example of such activity. To be able to add an element, this element needs to be placed before the email activity in the workflow. Add attachment by clicking the Add attachment button in the table header. See the Files as email attachments user guide for use cases. |